At Sky Internet LLC, protecting the privacy and personal information of our customers and website visitors is a top priority. This Privacy Policy explains how we collect, use, store, and protect the information you provide when interacting with our services, including ordering internet, voice, and cable solutions or contacting us through our website.

Information We Collect

We collect information that you provide directly, including:

• Name, email address, phone number, and business details when filling forms or requesting quotes.
• Payment information when placing orders for internet, phone systems, or other services.
• Service preferences, such as internet bandwidth selection, phone system models, and cable TV packages.

We may also collect certain non-identifiable technical information automatically, such as IP addresses, browser type, device information, and pages visited, to help improve website performance and service offerings.

Use of Information

The information we collect is used to:

• Process orders for internet, voice, and cable services.
• Coordinate installations, delivery, and ongoing service support.
• Provide customer service and respond to inquiries.
• Improve our website functionality, offerings, and user experience.
• Ensure compliance with billing and legal requirements.

Information Sharing

Sky Internet LLC does not sell or rent your personal information. We may share information with:

• Service providers involved in delivering internet, phone, or cable services.
• Employees and contractors who need access to your information to perform their duties.
• Legal authorities, if required by law.

We maintain strict internal policies to ensure any sharing is limited to legitimate business purposes.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. Payment information is handled securely according to industry standards.

Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once no longer required, information is securely deleted or anonymized.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by Sky Internet LLC. You may also choose to opt out of marketing communications.

Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance user experience and understand site usage. Cookies do not collect personally identifiable information unless voluntarily provided.

Contacting Us

For any questions regarding this Privacy Policy or your personal information, please visit our Contact Us page on the website to reach our team directly.